What is a pre-order?

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Simply put, a pre-order is an order you can make for a new item before it is in stock and available for delivery.

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Am I guaranteed to get an item in the estimated availability date?

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Generally speaking, the estimated arrival date is accurate. However, it’s not uncommon for manufacturers to miss dates of delivery. 

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Do you charge my credit card at the time of purchase or when the item ships?

 

For pre-order items you will be charged during checkout.

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Can I cancel a pre-order?

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Absolutely! We have a no-hassle policy toward cancellations and returns. You have 7 days after purchase if you  wish to cancel or change your order simply email us at anomasilco@gmail.com  (If clicking this doesn't open your email client, copy and paste in to your email)

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How long will it take to ship out my pre-order once an item is received?

We begin filling pre-orders the day we receive the items. We process and ship orders 5 days a week so in most instances you can expect to receive your shipping notification in one or two business day.

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I still need help!
Simply email us at anomasilco@gmail.com (If clicking this doesn't open your email client, copy and paste in to your email)